Global Experience Terms and Conditions
- Please be advised that the accommodation placement fee, first 4 weeks of Home Stay and Airport pick-up are confirmed once the fees are fully paid, in advance.
- Students must book their accommodation for the first 4 weeks unless certain circumstances apply (please contact to us to see if an alternative arrangements can be made).
- Students are required to stay in their accommodation for the first 4 weeks, unless extreme circumstances apply in which case Global Experience will act immediately to find alternate accommodation.
- Full Home Stay fees are only refundable when cancelled within 48 hours of receiving payment.
- Cancellations after 48 hours of payment received incur a 2 weeks cancellation fee.
- Accommodation Placement Fee and Airport pick-up are non refundable.
- If you are using GE's Airport pick-up service and your arrival details have changed, you are responsible for notifying us at least 48 hours in advance otherwise full Airport pick-up fee will still apply.
- If you do not use our Airport pick-up service and choose to make your own way to your Home Stay, please do NOT ask or expect your Home Stay family to pick you up from the airport as that is not part of the arrangement with your Home Stay.
- Internet fee is not included in your accommodation price UNLESS nominated as part of your VIP Home Stay. Internet fee is $10 per week and you need to make this arrangement directly with your host. Please note that movie and music downloads are NOT permitted. If you wish to do so, we suggest you to obtain a pre-paid internet wireless from an internet provider such as Talk Down Under.
